As mentioned previously, no plumbing permit was pulled for the work in our house and we had to have the BRAND NEW concrete in the basement torn back so that the county inspector can view the pipes and witness a pressure test. When the inspector arrived for the first try, he found 3 additional issues that the plumbing company (big company, one of the oldest in Seattle) had to address. They ended up tearing up more concrete, part of our foundation wall and a 2′ section of my BRAND NEW AND FRESHLY PAINTED drywall!! To add a little insult – I found an empty bottle of wine from a case we imported from France under the trash pile that the first and second crew used in our back yard. Seriously, why would they leave the bottle?! As a ‘Fuck You’..?!
I am unhappy and Stamps-With-Foot is livid. The plumbing company GM came by and was really apologetic and assured us that we would get an update, directly from him, every day. That hasn’t happened and we had no clue that the concrete was being re-poured until my floor re-finisher called and asked if it was OK that he let the concrete guys in.
The new concrete is super wonky and out of level – 1/2″ below the toilet flange and my tile guy wants $800 in addition to his original quote to lay extra floor leveler. To rub salt in the wound, the plumbers sent us a bill for $36,000 dollars. That is not a typo: $36K. The original agreement was for $9200.00 BEFORE they screwed up. I called the GM, sent him all the emails that had gone back and forth and he promised that he would get right back to me. That was a week ago…
Super frustrating. Out of the 7 contractors that have worked on our house remodel and garage build, the plumbing company is the ONLY one that we have had any issue with. Everyone else to this point has been super easy to deal with, lived up to their contract, filed for and received permits, and were clear and concise when small issues came up.
I am not naming names – yet. I am going to see what their next step is. If they try to bill me for another dime, I won’t hesitate in publishing all the details, pictures, e-mails and text messages here on the interwebs – I get 34K hits to my site a week, so… I will be having a long talk with the county concerning a fine request, use Angie’s List remediation, file a BBB complaint, file a WA State L&I claim, and then there is the Consumer Protection Division of the WA Attorney Generals office. That should get things started at least.
