Someday, when I am “Tha Man” I want a shop full of employees EXACTLY like this woman:

She poured me some great coffee the other day, was smart, happy, flirted the right amount, pronounced words correctly when discussing 1950 Parisian fashion/lingerie (odd topic I know, another customer was some sort of antique clothes dealer), dealt with a shithead customer – not once losing her smile.  The tattoo should have told me all I needed to know.  If this woman applies for work in your office/shop/business/pub/store/whatever, hire her and give her more than she asks for.